FAQ/HELP

We are happy to check and see if we can get your parts to you in a rush. The fastest way to do that is to email info@bigbluesaw.com with the following in the subject line:

**Rush Order**

That will making it easy to spot in our email.

In that email, you’ll want to send us the following items so that we can quickly get an invoice for your parts out to you.

  • The DXF or CAD file.
  • The material you need it cut from.
  • What thickness that material needs to be.
  • What quantity of parts you need to order.
  • Where this will be shipping to.

Keep in mind that we need to check our schedule to make sure that we can do the rush order first. There are some materials suppliers we use that don’t overnight materials, and times during the year when we have too many orders in to do a rush order.

We are not able to schedule an order for cutting until that order is paid in full, so if you want us to send the invoice directly to your accounting department, it is best to send us that email address to add to the invoice with the initial email.